FIRST VISIT · TAIWAN
Plan from arrival to the journey back
State where you are, when you can leave and where you need to go afterwards. Those details determine whether the visit, transfers and budget fit together.
Updated ・Prepared by Hao Xiang ConciergeArriving by air
- Send your flight, arrival date and expected landing time, plus group size, luggage and whether you will visit your hotel first.
- Landing time is not pickup time. Complete immigration and collect your bags before confirming when you can actually leave.
- Complimentary return transfers include the airport. Agree on the pickup point, luggage capacity and time, then go to the location confirmed for your booking.
Arriving by ferry, or already in Macau
- Specify Outer Harbour Ferry Terminal or Taipa Ferry Terminal, the arrival date and ferry service. Writing only ‘the terminal’ may send the arrangement to the wrong place.
- If you have checked in, use the hotel name on your booking, tower and lobby. If leaving a restaurant or attraction, share your actual location.
- If you still have bags, ask whether the venue permits or stores them and whether the vehicle has enough room. Do not assume every venue offers luggage storage.
Compare venues and receive confirmation
- Compare two or three venues by facilities actually open that day, location, full total and usable time before selecting a package.
- Check the full venue name, entrance, last admission, payment method, and change or cancellation conditions.
- Keep group size, date, currency, total, inclusions and transfers in one confirmation message. Send updated details together when plans change.
Write both dates for a visit after midnight
- If leaving late on 29 October and arriving after midnight, write ‘30 October, 01:00’. This avoids confusing the early hours with the previous night.
- Confirmed packages permit 12 hours and overnight rest in the communal recliner area. Record the start and end times; check any overtime charge separately.
- Private rooms cost extra. Confirm the price and availability before adding a room to the budget.
Settle the return before choosing when to leave
- Complimentary return transfers include hotels, the airport, ferry terminals and border checkpoints. Give the exact destination, then agree on the request time and pickup point.
- For an onward flight or ferry, provide the departure date and time. Allow travel, waiting and check-in buffers in line with the carrier’s requirements.
- Save the venue address and contact details, and make sure your phone can receive messages. Update the arrangement promptly if your flight, ferry or group changes.