Terms of Use

Information and arrangements

Venue, price, service, opening-hour, promotion and transfer information is indicative and may change. Final details are subject to confirmation by the concierge and venue on the day.

Sending an enquiry does not confirm a booking. An arrangement exists only after the concierge gives clear confirmation.

Points clarification

Contact offers, complimentary technician services, eligible venues, times, availability and all other conditions remain subject to concierge and venue confirmation.

The daily points animation may be unlocked three times per day. After completing all three, the participant may choose one final points result from the fixed 300 points and the three results. Points may only be used at designated Macao sauna or spa venues booked through Hao Xiang Concierge, cannot be redeemed for cash and do not apply to performances. Eligible venues, usage and other conditions remain subject to concierge confirmation.

External platforms and responsibility

The website links to WhatsApp, Telegram, LINE and WeChat. Each platform is responsible for its availability, security and terms.

We take reasonable care to keep information accurate and service dependable, but cannot reasonably guarantee against last-minute venue or third-party changes, interruptions or conduct.

Appropriate use and contact

Users must meet the age and admission rules of the relevant venue and use the service lawfully and respectfully. Questions about these terms may be sent to macauluxeconcierge@gmail.com.